Come see us at The Customer Service Summit!

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Hillary Curran
Director of Customer Experience

Build the Ultimate 2020 Workforce: Hiring, On-boarding & Training

October 24th, 2019 3:35pmET

  • Develop an exceptional solution-driven on-boarding and induction plan
  • Accelerate new starter training by equipping agents with the best knowledge management systems and mentorships
  • Create definitive training programs that not only develops agents for specific roles but keeps them refreshed with the latest product information

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