Join our session
Hillary Curran
Director of Customer Experience
Build the Ultimate 2020 Workforce: Hiring, On-boarding & Training
October 24th, 2019 3:35pmET
- Develop an exceptional solution-driven on-boarding and induction plan
- Accelerate new starter training by equipping agents with the best knowledge management systems and mentorships
- Create definitive training programs that not only develops agents for specific roles but keeps them refreshed with the latest product information