See Guru + Freshworks in Action with a Trial

Empower your team with real-time knowledge
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Guru unifies your organization’s collective knowledge, verifies its accuracy and empowers your client-facing teams (support, sales and success) to confidently and more quickly respond to questions, accelerate first call resolution rates and decrease handle times within Freshdesk and Freshchat.
  • Guru’s AI powered embedded integration and browser extension brings your agents the knowledge they need, coaching them in real-time within Freshdesk and Freshchat. The more you use Guru, the smarter it gets.
  • The best customer experiences are driven by humans. With Guru, your agents can deliver delightful customer experiences at scale.
  • Your agents will love how quickly they can get up to speed and be prepared for every call with consistent, accurate and accessible information. With Guru, the knowledge you need to do your job finds you - when and where you need it most.

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