What is the customer support space going to look over the next 10 years?

Guru partnered with Freshworks to find out just that—and to lay out how the support tech stack will need to evolve. Not only will be it be cheaper, lighter, and more agile, but it will balance the ability to surprise and delight customers with the needs of the agent.

Download the full report now to find out exactly which current trends are poised to drive the biggest changes and how technology will meet them.