Guru partnered with Freshworks to find out just that—and to lay out how the support tech stack will need to evolve. Not only will be it be cheaper, lighter, and more agile, but it will balance the ability to surprise and delight customers with the needs of the agent.
Download the full report now to find out exactly which current trends are poised to drive the biggest changes and how technology will meet them. |
By filling out this form, you are agreeing to share your information with Guru and Freshworks.
Guru makes documenting all kinds of knowledge fast and easy so you can actually log off.
Or compare our free & premium plans