How to Combat Burnout in Your Support Team

Tuesday, August 27, 2019 at 11 am PT/ 2 pm ET 

Join us for a conversation with Kenji Hayward, Head of Customer Support at Front and Anne Raimondi, Chief Customer Officer at Guru to learn How to Combat Burnout in Your Support Team.

Working in Support can feel like you’re always facing an uphill battle. You’re constantly dealing with customer complaints, an endless queue and oftentimes receiving little recognition or visibility for your hard work. That’s why Support leaders must help their teams mitigate stress and develop action plans for sustainable career growth.

In this webinar, you'll learn

  • How to measure and diagnose burnout 
  • Best practices to fight over-exhaustion and tips for ongoing prevention 
  • The importance of team structure and career development
To implement some of the ideas discussed in the webinar, we've created a checklist of daily activities you and your team members can do to help prevent burnout. Check it out here!

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Kenji Hayward
Head of Customer Support
Anne Raimondi
Chief Customer Officer