Know When to Hold ‘Em: The Right Way to Engage With Every Customer


Thursday, October 31, 2019 at 11 am PT/ 2 pm ET 

Customer experience can be a tricky balance: most customers want help when they need it, but they don’t want to be bombarded with outreach every day. There are those interested in a full sales motion, while others will only consider a self-service option. Some want to engage with your marketing events and content, and some just want to be left alone. Is there a way to design your customer strategy so that most customers (and future customers) get a great experience regardless of how they choose interact with you?

Join us for a conversation with Amanda Kleha, Chief Customer Officer at Figma to learn how to create a winning customer experience.

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Amanda Kleha
Chief Customer Officer
Wes Yee
Sr. Director of Growth