Webinar Tuesday, October 15, 2019 at 10 am PT/ 1 pm ET
Your customers expect quick, effective resolutions when they contact support, but agents are often set up for failure -- working across multiple platforms and searching through several portals to find answers.
Enter Guru: the knowledge network that integrates seamlessly into Salesforce Service Cloud and allows your customer-facing teams to access accurate knowledge in real-time, within their existing workflow, so you can provide a standout customer experience.
In this webinar you'll learn:
The value of using Guru and Salesforce Service Cloud to integrate your company's collective knowledge
How streamlining your Support Team's workflow can provide more personalized time with their customers
How to ramp up new agents faster and more efficiently
Ready to activate your company's collective intelligence?
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