What Do You Know? The Value of a Knowledge Audit



Every organization relies on both captured and tacit knowledge to run a business. However, the quality and completeness of that knowledge can look very different from team to team, and from vertical to vertical. So, what’s the best way to audit your organization’s knowledge situation — and when’s the best time to start? Do you wait until there’s an obvious problem with your knowledge base? Or you evaluate when things seem calm without knowing what might be uncovered?

In this webinar you will learn:

  • The signs indicating you need to initiate a knowledge audit

  • Where to start and what to look for

  • What a knowledge audit looks like for teams and organizations of different sizes

  • How to set your knowledge base up for ongoing success

  • What the right cadence is for future audits

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Joe Hostetler
Joe Hostetler
Account Management Training Lead
 Leah E. Friedman
Leah E. Friedman
Sr. Content Marketing Manager
Charles Derupe
Sales Content Manager