Every organization relies on both captured and tacit knowledge to run a business. However, the quality and completeness of that knowledge can look very different from team to team, and from vertical to vertical. So, what’s the best way to audit your organization’s knowledge situation — and when’s the best time to start? Do you wait until there’s an obvious problem with your knowledge base? Or you evaluate when things seem calm without knowing what might be uncovered?
In this webinar you will learn:
The signs indicating you need to initiate a knowledge audit
Where to start and what to look for
What a knowledge audit looks like for teams and organizations of different sizes
How to set your knowledge base up for ongoing success
What the right cadence is for future audits